Shipping policy
Shipping Policy
Welcome to ETQT Worldwide! We aim to provide a smooth and reliable shipping experience for our customers. Please review our shipping policy below to understand how we process and deliver your orders.
1. Order Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a confirmation email with tracking details once your order has been shipped.
2. Shipping Methods & Delivery Time
We offer multiple shipping options based on your location and preferred delivery speed.
For Domestic (Philippines) Orders:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 3-7 business days |
| Express Shipping | 1-3 business days |
For International Orders:
| Region | Estimated Delivery Time |
|---|---|
| Asia | 7-15 business days |
| USA & Canada | 10-20 business days |
| Europe | 10-25 business days |
| Australia | 10-25 business days |
| Other Countries | 15-30 business days |
Note: Delivery times may vary due to customs processing, weather conditions, and other unforeseen circumstances.
3. Shipping Fees
Shipping costs are calculated at checkout based on the destination, weight, and shipping method selected.
- Free shipping may be available for select locations or during promotional periods.
- Customs duties and import taxes (if applicable) are the responsibility of the buyer.
4. Order Tracking
- Once your order is shipped, you will receive an email with a tracking number.
- You can track your order through our website or the courier's tracking system.
- If you do not receive tracking details within 5 business days, please contact our support team.
5. Lost or Delayed Shipments
- If your order is delayed beyond the estimated delivery timeframe, please contact us for assistance.
- In case of a lost shipment, we will coordinate with the courier to resolve the issue. Refunds or reshipments may be processed depending on the investigation.
6. Address & Shipping Information
- Please ensure that your shipping details are accurate and complete before confirming your order.
- We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
- If an order is returned to us due to an incorrect address, additional shipping fees may apply for reshipment.
7. Contact Us
For any shipping-related inquiries, please reach out to us:
📧 Email: etiquettaclothing2019@gmail.com
📞 Phone: 09078917330
📍 Website: https://etqtworldwide.com/
We appreciate your trust in ETQT Worldwide and look forward to serving you!